Access, parking lots and bicycle parking lots
B1F～5F： 10:00〜20:00
6F： Restaurant floor 11:00-23:00
※Some store opening hours are different.
For more information:
※Parcoya Ueno is an irregular holiday. In addition, business hours are different during the year-end and New Year holidays.
1 minute walk from the south exit of JR Okachimachi Station
1 minute walk from Exit A1 of Ueno Hirokoji Station on the Tokyo Metro Ginza Line
A 1-minute walk from the A6 Exit of Ueno-Okachimachi Station on the Toei Oedo Line
5-minute walk from Exit 5 of Naka-Okachimachi Station on the Tokyo Metro Hibiya Line
5-minute walk from Exit 2 of Yushima Station on the Tokyo Metro Chiyoda Line
8-minute walk from Keisei Ueno Station
Partner parking lot
"Matsuzakaya Park Place 24 Parking Lot"
Location
3-25-10, Ueno, Taitou-ku, Tokyo
Business hours
24 hours (open all year round)
Specifications
Self-propelled multi-story parking lot
Vehicle restrictions
Height: 2.10m Width: 2.00m Length: 5.00m Weight: 2.80t
Number of units accommodated
310 units
Contact
03-3832-8800
Up to 2 hours service depending on the amount used at Parcoya stores (B1F to 6F)
Please show your parking ticket at the Parcoya store (B1F to 6F) you use.
We will give you a service ticket according to the usage amount.
1. 1 hour service for 2,000 yen or more including tax at one store
2. 2-hour service for 5,000 yen or more including tax at one store
※If a customer who has received the service of 1 uses more than 5,000 yen including tax at another store, it will be an additional service of 1 hour.
※Service tickets can be issued up to 2 stores and 2 hours for one parking ticket.
※It is not possible to use the total at multiple stores.
※Some stores and products are not eligible for the service.
※Service tickets cannot be redeemed for cash.
Facilities guide
[Normal business hours]
■The entire building
10：00～20：00
■1F： Dean and De Roo Kaka Fe
8：00～21：00
■1F kuryakurogi
10:00 ～ 21:00
■6F ：Restaurant floor "Kuchifuku Corridor"
11：00～23：00
※Updated on December 1, 2024 Stores with different business hours
Information on services related to B1F-6F Parcoya. The service content is different from the 7-10F TOHO Cinemas, which is located in the same building. Please refer to the following for the details of each facility.
A public wireless LAN connection service using Wi-Fi compatible devices is available in the hall.
How to use Wi-Fi
Open the Wi-Fi setting screen with your smartphone, etc.
SSID : Connect to "atPARCO".
After agreeing to the terms and conditions that are automatically displayed after connecting to "atPARCO"
Tap "Connect to Internet" on the screen that appears next.
You can use the Internet for 60 minutes at a time x 3 times a day (up to 3 hours / day).
※There are some areas where it is difficult to connect. Thank you for your understanding.
In addition, Wi-Fi service that can be used inside the building
Japan Connected-free Wi-Fi (smartphone app)
You can use it by launching the app and tapping the connection to Wi-Fi.
ATM cashing service
There is no ATM in the hall.
[Things with change]
Parco Gift Certificate / Gift Certificate issued by Seiyu / Jeff Gourmet Card (only used at restaurants and cafes) / Gift certificates common to department stores nationwide, Daimaru gift certificates, Daimaru gift certificates, Daimaru gift certificates, Matsuzakaya gift certificates, Matsuzakaya gift certificates Inner delivery slip, Daimaru shopping bond / Credit Saison gift certificate
[No change]
JCB/VJA (formerly VISA)/UC/Mitsubishi UFJ Nikos (DC, UFJ, UFJ Nikos)/AMEX(DC)/Diners/Byu Gift Certificates
※Gift certificates common to department stores nationwide are not available at Ichihata Department Store, Plantan Ginza, Fujimaru, Nakaai, Onuma, Kokura Tamaya, Suwa Marumitsu, Nakasan, Miyakonojo Daimaru, Omuta Matsuya, Matsubishi, Oguroya, Marusho, Marushin, Ueno Department Stores.
※Daimaru gift certificates and Daimaru shopping bonds, gift certificates issued by Tottori Daimaru cannot be used.
※There are some shops and products that are not eligible. Please check at the store.
※ The use of JTB Nice Shop ended on August 31, 2022.
[Barrier-free ostomate toilets] It's on the 3rd and 6th floors.
[Baby rest room / nursing room] It's on the third floor. (There is a water heater.)
There are diaper tables and baby chairs in the private room at the back of the bathroom on all floors.
When entering the museum with a pet, please put it in a gauge bag, etc.
(excluding guide dogs, service dogs, and hearing dogs)
※You cannot enter the B1F food floor, 6F restaurant, or cafe.
[Makeroom] It is located on each floor (2F, 3F, 4F, 5F, 6F) except B1 and 1F.
[Smoking Room] It's on the sixth floor. (Usage time: 11:00-23:00)
・For inquiries about products, please contact each shop.
・Click here for inquiries regarding lost and lost items.
Ueno Frontier Tower Disaster Prevention Center 03-5846-1472
・Click here for inquiries regarding Parcoya.
※Inquiries will be made by e-mail form from [Contact] on the Parco Company website.
※It may take some time to reply. Thank you for your understanding.
◆Please refer to the following for Matsuzakaya and TOHO Cinemas, which are located in the building.
Matsuzakaya Official Site
TOHO Cinemas Official Site
Partner parking lot
"Matsuzakaya Park Place 24 Parking Lot"
Location
3-25-10, Ueno, Taitou-ku, Tokyo
Business hours
24 hours (open all year round)
Parking fee
30 minutes (tax included) 400 yen
Specifications
Self-propelled multi-story parking lot
Vehicle restrictions
Height: 2.10m Width: 2.00m Length: 5.00m Weight: 2.80t
Number of units accommodated
310 units
Contact to Matsuzakaya Park Place 24 Parking Lot
03-3832-8800
Up to 2 hours service depending on the amount used at Parcoya stores (B1F to 6F)
Please show your parking ticket at the Parcoya store (B1F to 6F) you use.
We will give you a service ticket according to the usage amount.
1. 1 hour service for 2,000 yen or more including tax at one store
2. 2-hour service for 5,000 yen or more including tax at one store
※If a customer who has received the service of 1 uses more than 5,000 yen including tax at another store, it will be an additional service of 1 hour.
※Service tickets can be issued up to 2 stores and 2 hours for one parking ticket.
※It is not possible to use the total at multiple stores.
※Some stores and products are not eligible for the service.
※Service tickets cannot be redeemed for cash.
PARCO Points are points that can be earned by PARCO Card or Pokepal payment at PARCO / ONLINE PARCO nationwide and can be used at 1pt = 1 yen. The coins stored in the application "POCKET PARCO" can be exchanged for 100 coins = 1pt.
Parco Points
※PARCO Card: Cards issued by JFR Card
※There are some shops and products that are not eligible for point grant or use. Click here for details.
Code payment
Credit card
Transportation ICs
※PiTaPa is not available.
Electronic money
[In the case of payment using the code settlement and electronic money described]
Even if the payment method (credit card) registered in code payment and electronic money is Daimaru Matsuzakaya Card or Saison Card, the payment method (credit card) is registered in code payment and electronic money.
・Parco Points are not eligible for grant or use. ※Pokepal payment is applicable
・It will not be added to the total amount used this year to go to the premium stage. ※Pokepal payment is applicable
・There are some shops that cannot use code payment. Thank you for your understanding.
※The service of Origami Pay has been closed.
※The payment methods available for B1F BIO-RAL are different. Please check at the store.
※Mel Pay is not available on the 4th floor unico.